Contact Center Agent

HealthBridge is an innovative company that unites all parties with a stake in healthcare payment. We are an employee benefit plan sold to employers to help their employees pay for and manage their out-of-pocket costs. We pay the provider immediately and work with the employee on various repayment options. This solution makes care more affordable, reduces the complexity of repayment, enhances the patient experience and is a powerful tool in addressing care avoidance. Reporting to the Contact Center Manager, Contact Center Agents are responsible for receiving and addressing inbound employer, member and provider phone calls to effectively and efficiently address the needs of those individuals, while also initiating outbound calls when necessary.

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